Shipping & Returns
Thank you for shopping with us at Pokadot. We hope that you LOVE your purchases, here is what happens next after you have placed your order:
Over night for all of North Island – $10.00
2- 3 business days for rest of NZ - $10.00
Deliveries are made Monday – Friday, If you are using a business address, you must have someone to sign for this.
* NEXT DAY – In stock items are dispatched the following day after purchase. Orders after 1pm or weekend orders will be dispatched the next working day.
RETURN & EXCHANGE POLICY
We want to keep our returns process simple and hassle free. Just email us and let us know whether you would like to exchange the gift or receive a refund for the item’s value within 14 days of receiving the gift. We will cover the cost of sending an exchange to you and ask that you cover the cost of returning the item back to us.
Please note items must be in their original condition to qualify for our 14 day gift guarantee and exchanges offer. Return items to 9 Grove Way, Riverhead, Auckland, New Zealand.